Redefining Customer Experience
The Customer Happiness Tour is a unique, one-of-a-kind event with a focus on customer experience professionals. We’ve held these events all over the world from New York to Warsaw, and we are bringing it to India for the very first time.
We have a fantastic lineup of speakers from the best customer-centric brands in India, making the event a great opportunity for you to connect with some of the biggest brands as well as startups alike. If you are a leader or a part of organization that puts a premium on customer service, this event is for you. - Girish Mathrubootham, CEO of Freshdesk
India’s biggest brands are going to be there. Are you?
SPEAKERS
Talking Topics
**These are some of the topics that the speakers will be talking about. The final agenda will be announced shortly.
Customer service is the new marketing
Mind-reading & customer service: How to stay ahead of expectations
Happy agents make customers happy : Hiring for customer service
Building loyalty through customer success
Mobile: The future of customer experience
Scaling in the face of rapid growth